Plan types
| Nasu | Taka | Fuji | |
|---|---|---|---|
| Max Memo Size | 100,000 | 300,000 | 500,000 |
| Max Folder Size | 1,000 | 1,500 | 2,000 |
| Max Tag Size | 1,000 | 1,500 | 2,000 |
| Max Monthly File Uploads | 60MB | 120MB | 180MB |
| Price (JPY) | ￥0 | ￥480 / Month | ￥960 / Month |
| ￥4,800 / Year | ￥9,600 / Year |
Nasu
Nasu (means "Eggplant" in Japanese) is free plan.
When you register account, Nasu plan will be applied at first.
Nasu plan has no expiration, so you can use the service in free.
Taka, Fuji
If you like colocolomemo, please consider upgrading to paid plan.
We will use your payments to continue and improve the service.
In Taka (means "Hawk" in Japanese) and Fuji (is highest mountain in Japan) plan,
you can create more memos and folders, so you can use it more conveniently.
You can change the plan in any time.
You can stop subscription update when you want.
Basically all procedures are completed by operaion on the screen.
Monthly or Yearly Payment
There are two period options to pay, every month and every year.
Annual lump payment is a discount price as 10 months of monthly price.
The annual lump payment is available only for credit card.
In mobile app payment only monthly payment is available.
Payment method
Credit Card
You can pay with the following credit card.
- Visa
- Master Card
- JCB
- American Express
- Diners Club
- Discover
About management for the credit card information
Only payment service provider (PAY.JP) deals with the credit card information.
On our server, we store only last 4 digits of the card number, card issuing brand, expiration date.
In Web App
You can see the current plan in "Account Settings" in the upper right corner menu.
To show the plan changing screen, click the "change".
Mobile App Payment
You can pay for the monthly subscription by Google or iTunes account in Android / iOS apps.
Only Google or Apple deals with the information of payment method like the credit card, so our server will never receive them.
In Mobile App
You can see the current plan in "Account Info" in the bottom right corner menu in memo list view.
To show the plan changing screen, click the "Change Plan".
Changing payment method
For example when you want to change the payment method
from iOS app payment to Android app payment or credit card payment,
you need to cancel current payment method.
The current paid plan is still available until expiration date,
so please purchase again by new payment method after downgraded to Nasu plan at expiration date.
See "Case 2. Cancel paid plan" section in "Changing plans" for how to cancel each payment method.
Updating paid plan
In case of credit card
At the renewal date, your card will be charged automatically and renew the plan subscription.
At the same day of month or year as same of first payment day, the subscription will be renewed.
If the date doesn't exist in that month, the end of the month will be used.
For example, contract in 31 March as monthly payment,
the first updating day will be 30 April and the next will be 31 May.
In case of mobile app payment
At the renewal date, Google or Apple charges the fee automatically and renew the plan subscription.
The timing of settlement varies depending on each payment provider.
Notification of renewal
In case of annual payment, we will notice you in about 1 week before renewal.
If the payment failed
If the updating payment failed for the card expired or some reason,
the plan will be downgraded automatically.
We doesn't ask the additional payment for failed payment.
In case of credit card, you can see the failed reason in the list of payment in the screen.
Changing plans
Case 1. Upgrade from Nasu to paid plan
In case of credit card
When you entered the credit card information,
the card will be charged soon and upgrade your plan.
The first subscription renewal day is the day after 1 month or 1 year.
In case of mobile app payment
When you complete the payment, your plan will be upgraded soon.
The first subscription renewal day is the day after 1 month.
Case 2. Cancel paid plan
To cancel paid plan, downgrade to Nasu plan.
See the "Case 4. Downgrade" for the details.
The paid plan will be effective until the renewal date
even if cancellation is done in the middle of the period.
Refunding by cancellation is not acceptable.
In case of credit card
To cancel paid plan, select Nasu plan in the changing plan screen.
The credit card information stored in payment service provider will be deleted
at the time the plan changing applied.
No data will be left on the server
But only last 4 digits of the card number, card issuing brand, expiration date
will be left for the payment record.
In case of Android app payment
To cancel paid plan, open Play Store app and cancel plan in "Subscription" screen.
You can open Play Store app by selecting Nasu plan in the changing plan screen in the app.
In case of iOS app payment
To cancel paid plan, open account settings of App Store and cancel plan in subscription management screen.
You can also open the management screen by selecting Nasu plan in the changing plan screen in the app.
Case 3. Upgrade
When upgrading from Taka to Fuji, it switches to Fuji plan immediately after the change procedure.
In case of credit card
The price is calculated on the basis of the number of used days on a daily basis, the amount already paid in the previous plan. We will allocate the remaining amount to pay the new plan as much as possible.
For example, if you used Taka monthly plan (￥480) for 14 days and changed to Fuji yearly plan (￥9,600):
- Consumed amount is ￥224 for 14 days of Taka monthly plan
- Remaining amount is ￥256
- ￥256 is allocatable for 8 days of Fuji monthly plan (*)
As described above you can use Fuji plan without additional payments for 8 days.
At this time the next renewal date is set after 8 days.
After 8 days your subscription will be renewed
and the card will be charged first time for ￥9,600.
After that the subscription will be renewed annually in the same date of each year.
*) Even if the updating new plan is annual type, monthly price will be used in calculation because the days left for next renewal date will be less than 1 year.
Case 4. Downgrade
When downgrading from Fuji to Taka or from Taka to Nasu,
you can use the items created in higher plan even if downgraded.
For example when you created 1,001 tags in Taka plan and downgraded to Nasu plan,
in Nasu plan you can use only 1,000 tags but you can continue to use 1,001 tags.
But it is over the limitaion of 1,000 items, so you can't create more tags or edit them.
In case of credit card
When downgrading from Fuji to Taka or from Taka to Nasu,
it switches to new plan at next renewal date.
Until next renewal date you can use the current higher plan,
at the renewal date it switches to new lower plan automatically
and the amount for new plan will be charged.
For example, if you subscribe Fuji plan and change to Taka plan:
- Until next renewal date you can use Fuji plan
- From next renewal date your plan will be automatically changed to Taka plan
Until next renewal date the change is just only "reserved", so it will not be charged.
You can cancel the plan changing or switch to another plan until renewal date.
(But check out that if it is the upgrade, the plan changing will be done immediately as described above)
In case of Android app payment
When upgrading from Fuji to Taka, it switches to Taka plan immediately after the change procedure.
In case of iOS app payment
When downgrading from Fuji to Taka, it switches to new plan at next renewal date.
Case 5. Change the payment period
If you change the payment period without changing the grade of plan
(like from monthly payment to annual payment or reverse of that),
as the same of downgrading it switches to new payment period from next renewal date.
At the renewal date it switches to new payment period automatically
and the amount for new plan will be charged.